Clash of Clans crashing when users are mid-battle can be pretty annoying and not something that players want to experience. Therefore, many are wondering “Why does Clash of Clans keep crashing?” and how to fix it. Thankfully, there are some workarounds to help solve these issues. Here’s how to fix Clash of Clans crashing on iPhone and Android.
How to fix Clash of Clans crashing
Here is how to fix Clash of Clans crashing on iPhone and Android:
- Ensure the device you are using has a secure connection.
- If the phone is connected via WiFi, try changing to a mobile connection.
- If the device is connected via mobile data, try switching to a WiFi connection.
- Swipe away the game and then reopen it.
- Ensure the latest Clash of Clans update is installed.
- This may offer a patch to help fix the crashing error and smooth out any bugs.
- Power off the mobile device and then back on again.
- Android mobile users can do this by holding down the power button. To turn the device back on hold down the power button.
- iPhone users can do this by selecting the power button, holding the volume up button, swipe “slide to power off”. To turn the mobile back on hold down the power button.
- Log in and out of GameCenter.
- Delete Clash of Clans and reinstall.
- This may help resolve any bugs or errors that the user has experienced.
- Ensure the device being used can support the game.
- Check the device software is compatible with the current version of the game.
- To fully enjoy the game the following is recommended:
- Android users will require OS 5.0 or better, 0.5GB of ram, though 1GB is recommended and a minimum screen resolution of 800×480.
- iPhone users will need iOS 11.0 or higher, iPhone 5S or better, 1GB ram, and a minimum screen resolution of 640×960.
- Clear any cache stored on the mobile device.
- Deleting the old cache will remove any irrelevant saved data from the app.
- Check Clash of Clan’s social pages for any downtime updates.
- Checking downtime via Facebook or Twitter may give you an estimate of when to expect the game back up and running.
If none of the above options fix the crashing issue, users can submit a report with Supercell directly:
- Go to the game’s “Settings” menu.
- This can be found by selecting the COG icon at the bottom game menu.
- Select “Help and Support”.
- Select the option as to why support is required.
- Type your message to support in the pop-up window.
- Users can explain in depth the bugs or crashing issues that are being experienced.
- Send the report and wait for a reply or bug fix update.
In other gaming news, the latest Fortnite update fixes stability issues on PC. Halo: The Master Chief Collection could be set to get microtransactions. Star Wars KOTOR 2 now has a workaround available offered by Aspyr so users are able to complete the game.
