Like many internet-based games, Diablo 2: Resurrected is subject to the whims of network connections. If things become unstable, the game will encounter an error and start behaving unpredictably. When this happens, the game will typically say that an error occurred while communicating with the game servers. And, as you may suspect, the fix for this sort of problem hinges on factors not entirely within your control.
An issue occurred while communicating with the game servers error
Many Diablo 2: Resurrected functions require internet connectivity. The error saying an issue occurred while communicating with game servers appears due to either local or server-side connections. If the error appeared suddenly, chances are good it’s caused by a server problem.
The important distinction to make when dealing with this error is to sort out whether the problem is based on your internet connection or the server connection. The easiest way to do that is to go to the Diablo page on DownDetector. If other users are reporting problems, chances are the game servers are down or otherwise malfunctioning. This would affect all versions of the game, including both PC and console editions.
Naturally, server problems aren’t based around your local machine. As such, there’s nothing you can do to fix them. The team at Blizzard will have to do that. As with so many other video game network errors, you’ll simply have to wait and try your connection again later.
However, this could be caused by a local error, assuming you’ve recently messed with your own network. Blizzard’s official advice when encountering the “an issue occurred while communicating” error is to troubleshoot your local network connection. If that is the case, you’ll have to sort out the cause of the malfunction yourself.
It’s best not to assume that the error is caused by your own network. When an issue occurs while communicating with the game servers, the problem is often based on the server-side connection. You can’t connect to the Diablo 2: Resurrected servers because they’re either down or otherwise malfunctioning. Hang tight while the developers fix the servers and you’ll be back playing before you know it.
