A Trials Rising beta reward items bug is preventing players from not unlocking Ubisoft Club gifts after they helped test the game before release. Special helmets, stickers, and the helium bike are still not unlocked for those who participated in the open and closed betas. Here’s our Trials Rising beta reward items bug fix if you are experincing similar issues.
Trials Rising beta reward items bug
The Trials Rising beta reward items bug, as we mentioned, is stopping beta participants from gaining access to this exclusive content. These items were supposed to be readily available to all once the game launched.
Since release day, however, people are still unable to download and use their gifts in-game. These include the closed beta helmet, helium bike, open beta helmet, and bike sticker sets. Strangely, some of the items – such as crates and sponsor contracts – are available though.
Threads have popped up across the Ubisoft forums as people seek answers. It doesn’t matter if it’s in the PC forum, Xbox One users, or PS4 owners, the problem is the same for everyone.
Trials Rising beta reward items bug fix
There isn’t currently a Trials Rising beta reward items bug fix that will unlock these items for you. The game has only just launched though, so there will be errors and glitches that the development team will need to iron out.
Ubisoft support staff, such as UbiMatcha, has responded to queries in all of the above threads and explained what the situation is. Basically, the team is aware of the error, and they are working around the clock to fix it.
If you’ve come across this problem, you can help move the process along by following the advice in this official Ubisoft Technical Support thread. Provide as much information as you can, as any help for the team will bring them closer to resolving the issue.
