If you’re having some issues playing Xbox One today, you’re not alone, Xbox Live is down for select games. The servers are down on Xbox One, according to the Xbox Live server status page other games on the platform shouldn’t be affected. Many are getting sign-in error 0x87dd0006 which indicates that you can’t log into Xbox Live.
Whether the servers being down are an indicator of more issues to come isn’t known. Those are two of the more popular recently released titles, so there’s a chance that there’s just an issue with too many players trying to access the game at once. Error code 0x87dd0006 usually indicates a login issue, and there’s a chance that Xbox Live is timing out before you can be authenticated.
If you’re having trouble signing into Xbox Live at this time or seeing error 0x87DD0006, our teams are aware & investigating now. We’ll update here when we have more information to provide. Thanks for all the reports!
— Xbox Support (@XboxSupport) March 26, 2019
Troubleshooting Xbox Live Servers Down Error Code 0x87dd0006 Issues
Of course, if problems (including error code 0x87dd0006) persist longer than a few hours for you, there are a few things you can do to make sure that it’s not an issue on your end. The most straightforward and most obvious solution is to check the Xbox Live status page. If there are any problems with the service, then this page gets updated pretty quickly with what aspects of Xbox Live are being affected.
If it looks like all services are working normally on Microsoft’s end, you can try a few things to make sure it’s not your equipment acting up. Resetting your router and your Xbox One are the two easiest things to try. Sometimes it can be as simple as that to fix this sort of problem.
Another thing to check is to make sure that you have paid your Xbox Live bill. Sometimes error code 0x87dd0006 pops up when an Xbox Live Gold subscription has expired, and you try to pay online. If you got a replacement debit or credit card lately, you might have just forgot to update your payment method.
As silly as it sounds, sometimes instead of telling you that you don’t have the right game disc in when trying to launch a title, the Xbox One spits out a 0x87dd0006 error. Make absolutely sure that you have the disc in the console for the game you’re trying to play if applicable.
If all else fails, you can try port forwarding. This page has all the instructions you need to make sure your router’s ports are open so the Xbox One can communicate with the Xbox One servers. If you’ve recently tightened the security on your network, this may be a step you have to take to play online in the future.
