The Sniper Elite 5 “The connection to the game failed” error isn’t fun to see popping up, especially when you’re trying to enjoy the game’s many multiplayer offerings. This error appears with the code 12012 on PC, PS5, PS4, Xbox Series X|S, and Xbox One, and can prove tricky to deal with. Happily, there are some workarounds. Here’s how to fix the Sniper Elite 5 “The connection to the game failed” error.
How to fix the Sniper Elite 5 “The connection to the game failed” error
To fix the Sniper Elite 5 “The connection to the game failed” error, players should:
- Check servers are up and running as normal.
- Looking at the official Sniper Elite Twitter is a nice way to see if there is any scheduled downtime for maintenance.
- Finding out if Steam, PlayStation, Xbox, etc. services are down is the next task, as services for the system can impact online connectivity.
- Make sure your own internet connection is working optimally.
- To play Sniper Elite 5 online, you need a consistent and stable connection.
- Connecting via cable instead of wireless can help provide a more consistent connection.
- Halt any downloads that might be hogging the bandwidth.
- Restart the game.
- Restarting Sniper Elite 5 will make it attempt to connect online again. This can sometimes fix temporary issues.
- Rebooting the console or PC.
- If the game restart doesn’t work, a full system reboot is worth a try.
If all else fails, reaching out to Rebellion Support is the next step to getting things sorted. There’s a helpful FAQ followed by a “Contact Us” option at the bottom of the page.
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