Having settled in to play some Halo MCC, a section of the player base is being thwarted at the first hurdle by an error message preventing them from joining matchmaking pools after selecting a multiplayer playlist. If you’re currently butting heads with the Halo MCC Contacting Server issue, then here’s what you should try in order to get back to enjoying the Master Chief Collection as quickly as possible.
How to fix the Halo MCC Contacting Server error
Most likely this in-game message is rearing its ugly head whenever you attempt to select a multiplayer playlist. It reads as follows:
CONTACTING SERVER
Contacting server to get the latest matchmaking data. Please wait.
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At least one player has reported staying on the error screen as instructed for 20 minutes, though nothing changed during that timeframe. Seemingly, a preferable option would be to attempt some general troubleshooting fixes, which are as follows:
- Relaunch the game and then attempt to start matchmaking again
- If that doesn’t yield any results, next try restarting your PC or Xbox One
- Still no luck? Restart your internet router and give it another shot
- After exhausting those options, try connecting to another internet network
- Be mindful of any additional fees this may incur
Hopefully, one or a combination of those four methods has got you back in the game. If not, then it’s highly likely that the problem isn’t being caused by anything on your end. Try checking the Xbox Live Status website to see if there are known networking issues, then consider submitting a ticket to Halo Support. It’s also possible that simply stepping away from the game and returning at a later point in time will see this inconvenient issue rectify itself.
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